Cancellation Policy

1. Overview

AccountBot.org provides digital products and services, including software licenses, subscription services, digital accounts, reseller credits, and other electronically delivered products.

Because many of our products are processed, activated, or delivered electronically shortly after an order is placed, cancellation may not always be possible.

2. Cancelling an Order Before Delivery or Activation

You may request cancellation of an order if fulfillment has not yet begun. We recommend contacting our support team immediately after placing the order if you made a mistake or no longer wish to proceed.

A cancellation request may be accepted when:

• The digital product has not yet been delivered.
• The subscription has not yet been activated.
• A license key or account has not yet been generated or provided.
• The order has not entered automated fulfillment.
• Reseller credits have not been added to the reseller account.

Cancellation requests are reviewed individually and are not guaranteed merely because a request was submitted before the customer used the product.

3. Automated and Instant-Delivery Orders

Some AccountBot.org products may use automated or near-instant fulfillment. In these cases, processing can begin immediately after payment confirmation.

If an order has already entered automated fulfillment, we may be unable to stop or cancel it even if the customer has not yet manually accessed, opened, or used the delivered product.

4. Orders That Have Already Been Activated or Delivered

Orders generally cannot be cancelled once fulfillment has been completed. This includes situations where:

• A subscription has been successfully activated.
• Credentials or account access have been delivered.
• A license key has been displayed or provided.
• A digital product has been redeemed.
• Credits have been added to a reseller account.
• A service period has started.
• A customer has requested or initiated fulfillment.

If you experience a technical problem with a delivered product, please contact support instead of submitting a cancellation request. Eligible issues may be handled according to our Warranty Policy and Refund Policy.

5. Reseller Credit Orders

Reseller credit purchases may involve immediate allocation of credits to a reseller panel. Once credits have been successfully deposited, allocated, used, transferred, or made available for use, the transaction is normally considered fulfilled.

Cancellation requests for unused reseller credit orders may only be considered if the credits have not yet been allocated to the reseller account.

Credits that have already been consumed to create, activate, renew, replace, or otherwise process a product cannot normally be cancelled.

6. Subscription Renewals

Unless a product page specifically states that automatic renewal is enabled, purchases through AccountBot.org are generally for the selected subscription duration shown at checkout.

Where recurring billing or automatic renewal is offered, customers should cancel the recurring payment before the next billing date to avoid a new charge.

Cancelling a recurring subscription normally stops future renewals and does not automatically cancel or refund a subscription period that has already been paid for and activated.

7. Cancellation Eligibility Summary

8. Orders We Cannot Fulfill

If AccountBot.org is unable to fulfill an order, we may cancel the order ourselves and provide an appropriate resolution, which may include a replacement, account balance, store credit, alternative product, or refund, depending on the circumstances and applicable policy.

9. Incorrect Product or Plan Purchased

Customers are responsible for reviewing all product details before purchasing, including:

• Product or service name
• Subscription duration
• Plan type
• Region restrictions
• Device or platform requirements
• Quantity
• Account requirements
• Activation instructions

If you accidentally purchase the wrong product, contact us immediately. If fulfillment has not started, we may be able to cancel or modify the order. Once fulfillment is complete, cancellation may not be available.

10. How to Request a Cancellation

To request cancellation, contact AccountBot.org support as soon as possible and provide:

1. Your order number.
2. The email address used for the purchase.
3. The product or service purchased.
4. The reason for requesting cancellation.

Do not share passwords, payment card details, or other sensitive financial information when contacting support.

11. Cancellation vs. Refund

Cancellation and refund requests are not necessarily the same. Cancellation refers to stopping an order before fulfillment or future renewal. A refund refers to returning payment after a transaction has already been processed.

Approval of a cancellation does not automatically guarantee a particular refund method. Any refund eligibility is subject to the AccountBot.org Refund Policy and other applicable terms.

12. Payment Disputes and Chargebacks

If you have a problem with your order, please contact AccountBot.org support first so we have an opportunity to investigate and resolve the issue.

Filing an unauthorized payment dispute or chargeback for a product that was successfully delivered may result in suspension of the associated AccountBot.org account or reseller services while the dispute is being reviewed.

13. Changes to This Cancellation Policy

AccountBot.org may update this Cancellation Policy periodically to reflect changes to our services, fulfillment procedures, business practices, or legal requirements.

The most recent version will be published on this page together with the updated revision date.